Long before people evaluate your skills, they evaluate your behaviour. Behaviour forms the backbone of trust, credibility, and likeability—often subconsciously.
1. Why Behaviour Matters More Than You Think
Research in psychology shows that people form impressions within seconds, and behaviour heavily influences how those impressions settle.
Small actions create big perceptions:
- How you enter a room
- How you listen
- How you respond under pressure
- How you treat people who cannot benefit you
“People may forget what you said, but they will always remember how you made them feel.”
2. Micro-Behaviours That Shape Your Image
Often overlooked, these behaviours speak volumes:
- Maintaining eye contact while listening
- Acknowledging others’ viewpoints
- Being punctual and prepared
- Respecting personal and professional boundaries
These actions signal reliability and emotional intelligence.
3. Behaviour Is Consistency, Not Performance
True professional behaviour is not about occasional politeness—it’s about consistency. People trust what they can predict.
When behaviour aligns with appearance and communication, your image feels authentic and dependable.
4. A Behavioural Self-Audit
Reflect on:
- How do I react when things don’t go my way?
- Am I fully present in conversations?
- Do my actions align with how I want to be perceived?
“Your habits are louder than your intentions.“
